The articles listed below are support guides for implementing and using office automated attendant telephone systems. I managed a company developing business phone systems for over 30 years. As a result, you'll find dependable guidance in these guides.
An automated attendant provides a menu of options callers can select to complete their calls without a live receptionist. In addition, voice mail allows callers to leave private messages for personnel.
This guide will help you set up your company's automated phone system to handle your callers efficiently and adequately support your customers' needs.
Have you ever wondered how large companies can receive many simultaneous telephone calls without getting a busy signal? You need additional phone lines with a rollover feature.
Telephone line rollover is the method used to allow more than one caller to get through by routing each caller through the following available phone line. I explain this in detail in this article.
The first few seconds of a phone call can influence client satisfaction more than anything that follows. It sets the tone, and you want to impress clients with professionalism when answering calls.
Proper phone etiquette requires knowing how to respond, take notes, and impress clients professionally. I explain all this so you know what to do when answering business calls.
If you want to avoid giving out your personal number or need a local number in another areacode. check this out.
With Kall8, you can have a personal toll-free or local number from any city for small business and personal use that rings your office or cell phone for only $5 per month.
It includes voicemail service and call forwarding. Being in the phone business, I sold this service to many of my customers who are still enjoying many years of service.
